Privacy Policy

1. Who operates ATC Mall

ATC Mall is operated by Zhengzhou Dajia Information Technology Co., Ltd.

This address identifies the website operator and is not automatically a warehouse or return address.

2. Information we collect

Depending on how the website is used, ATC Mall may collect:

• contact information such as name, email address, telephone or WhatsApp number;
• billing and shipping addresses;
• order information, purchased products, amounts, shipping method and transaction reference;
• account details and saved preferences when a customer creates an account;
• product-inquiry details, equipment information, messages, photos or measurements voluntarily supplied;
• technical information such as IP address, browser type, device data, referring page, cookie identifiers and site activity;
• fraud-prevention, security and customer-service records.

ATC Mall does not ask customers to send complete payment-card numbers or card security codes by email or WhatsApp.

3. How information is used

Information may be used to:

• operate the website, cart, checkout and customer account;
• process payments, orders, shipping, returns and refunds;
• answer product, fitment and customer-service inquiries;
• communicate order and policy information;
• protect the site, customers and transactions against fraud, abuse and security threats;
• maintain business, tax and transaction records;
• comply with legal obligations and enforce applicable agreements;
• improve website functionality and understand service performance.

4. Service providers and disclosures

ATC Mall shares information only when reasonably needed for the purposes described in this policy, including with:

• WooCommerce, WordPress, hosting, security and technical service providers supporting the store;
• PayPal and related payment-service providers;
• DHL, FedEx, UPS or other logistics, customs and delivery providers handling an order;
• professional advisers, insurers or service providers assisting with lawful business operations;
• government, customs, regulatory or law-enforcement authorities when disclosure is required or legally permitted.

These providers may process information under their own terms and privacy notices.

5. PayPal payments

PayPal processes checkout payments and may receive customer, billing, shipping, transaction and fraud-prevention information needed to provide its services. PayPal acts as an independent controller for its own processing and applies its own privacy statement.

Customers should review the PayPal Privacy Statement for information about PayPal’s processing and available privacy choices.

6. Cookies and similar technologies

The website uses cookies and related storage that are necessary for functions such as the shopping cart, checkout, account login, security and saved preferences. Optional analytics, advertising or embedded-service technologies may also be used when enabled on the live website and permitted by applicable consent requirements.

Browser settings can block or delete cookies, but disabling necessary cookies may prevent cart, checkout or account features from functioning correctly.

7. Data retention and international processing

Information is retained only for as long as reasonably necessary for the purposes described above, including order fulfillment, customer service, fraud prevention, accounting, tax, legal and dispute-resolution requirements. Retention periods can differ by record type and applicable law.

ATC Mall and its service providers may process information in countries other than the customer’s country. Where required, appropriate legal or contractual safeguards are used for international processing.

8. Customer choices and privacy rights

Depending on applicable law, customers may have rights to request access, correction, deletion, restriction, objection or portability of personal information, or to withdraw consent where processing relies on consent.

Send a request to info@atcmall.com. ATC Mall may request reasonable information to verify identity and may retain information where required for legal, security, transaction or recordkeeping purposes.

9. Security, children and policy changes

ATC Mall uses reasonable administrative and technical measures intended to protect personal information. No internet transmission or storage system can be guaranteed completely secure.

The store is intended for customers able to enter into purchase transactions and is not directed to children. ATC Mall does not knowingly request personal information from children for independent use of the store.

This policy may be updated when website services, providers or legal requirements change. The updated date will appear at the top of this page.

10. Contact

Privacy questions and requests may be sent to info@atcmall.com or WhatsApp +86 181 4876 2750.